Regina Website Accessibility Bylaw Guide

Technology and Data Saskatchewan 3 Minutes Read · published May 24, 2026 Flag of Saskatchewan

Regina, Saskatchewan requires public services and information to be accessible online. This guide explains the city context for website accessibility, references official municipal and provincial sources, and outlines practical steps for compliance with WCAG expectations for city websites and digital services.

What rules apply to city websites?

The City of Regina publishes accessibility policies and an accessibility statement for its services and facilities; the municipal information on accessibility explains the city approach to service access and accommodation via official pages City of Regina accessibility[1]. Provincial human-rights obligations also apply to municipal services delivered online through Saskatchewan government guidance on human rights and service accessibility Saskatchewan human rights[2].

Start with an accessibility statement and an easy feedback route on every site.

Penalties & Enforcement

Official consolidated municipal bylaws or a dedicated Regina website-accessibility bylaw with fixed fines are not published on the cited pages; specific fine amounts and schedules are not specified on the cited page. Where the city enforces accessibility in services, enforcement details are set by the responsible department or through general bylaw enforcement procedures and provincial human-rights remedies; the cited pages do not list exact monetary penalties or escalation tables.

  • Fines: not specified on the cited page; consult By-law Enforcement for case-specific information.
  • Escalation (first/repeat/continuing offences): not specified on the cited page.
  • Non-monetary sanctions: compliance orders, corrective directives, and referral to tribunals or courts may apply; exact measures are not specified on the cited page.
  • Enforcer: City of Regina By-law Enforcement and the applicable municipal department; complaints and inspections follow municipal procedures and provincial complaint routes.
  • Appeals and reviews: the cited pages do not list specific time limits for appeals; appeal routes are typically outlined in the enforcement notice or tribunal direction and may reference municipal hearing or provincial human-rights complaint timelines.
If a penalty or time limit is not on the official page, request it directly from By-law Enforcement.

Applications & Forms

No dedicated application form for website exemptions or variances is published on the cited pages; the city accessibility pages describe processes and contact points but do not provide a standard exemption form on the referenced pages. For formal notices or appeals, contact By-law Enforcement or the department named in the enforcement notice.

Practical Compliance Steps

Municipal teams, contractors, and vendors should follow WCAG guidance, keep an accessibility statement, and provide feedback and remediation processes. The following steps help operationalize compliance:

  • Set a documented schedule for accessibility audits and remediation work.
  • Publish an accessibility statement that lists standards (e.g., WCAG 2.1 AA) and update it when work is completed.
  • Include accessibility requirements in procurement documents and vendor contracts.
  • Keep records of audits, defect lists, and remediation timelines for inspection or complaints.
Document remediation timelines and publicize how people can request accessible formats.

FAQ

Do Regina websites legally have to meet WCAG standards?
City materials indicate an accessibility commitment, and provincial human-rights obligations apply; specific legal prescriptions and enforcement details for WCAG levels are not specified on the cited pages.[1][2]
How do I report an inaccessible page or service?
Report issues to the City of Regina accessibility contact or By-law Enforcement; see Help and Support / Resources below for official contacts.
Are there forms to request an exemption or alternate format?
No standard exemption form is published on the cited pages; requests for alternate formats are handled via the city's accessibility contact channels.

How-To

  1. Audit your site against WCAG (automated and manual checks).
  2. Prioritize and fix critical barriers (navigation, forms, non-text content).
  3. Publish or update an accessibility statement that explains standards, limitations, and feedback routes.
  4. Provide a clear feedback and complaint process and respond within stated timelines.
  5. Schedule periodic re-testing and record all remediation activity.

Key Takeaways

  • Regina maintains accessibility guidance and a public commitment to accessible services.
  • Specific fines or detailed enforcement tables are not listed on the cited pages; contact By-law Enforcement for specifics.
  • Publish an accessibility statement and a feedback route as immediate, practical steps.

Help and Support / Resources

  1. [1] City of Regina accessibility
  2. [2] Saskatchewan human rights

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