Saguenay Accessibility Standards for City Contracts

Civil Rights and Equity Quebec 3 Minutes Read · published May 26, 2026 Flag of Quebec

Saguenay, Quebec requires that vendors and contractors supplying digital services to the city meet recognized website accessibility standards. This guide explains how accessibility requirements apply to municipal procurement, what bidders must prepare, and how to report non-compliance.

Scope and Legal Basis

Municipal contracting in Saguenay typically incorporates technical and contractual requirements that may reference accessibility standards (for example, WCAG). Exact mandatory standards and their incorporation into tender documents depend on the individual solicitation and the city’s procurement documents.

Check each tender package for explicit accessibility clauses.

Penalties & Enforcement

Fine amounts and explicit monetary penalties for failing to meet website accessibility requirements in city contracts are not specified on the cited page.City procurement and contract rules[1]

  • Fine amounts: not specified on the cited page.
  • Escalation: not specified on the cited page; enforcement typically follows contract remedies such as correction orders, withholding payment, or contract termination.
  • Non-monetary sanctions: possible corrective orders, requirements to remediate accessibility defects, breach notices, or contract suspension/termination.
  • Enforcer and complaints: complaints about contract compliance or bylaw enforcement are handled by the city’s by-law enforcement or procurement office; see Help and Support / Resources below for official contacts.
  • Appeals and review: appeal routes generally follow contractual dispute resolution clauses or administrative review; specific time limits are not specified on the cited page.
  • Defences and discretion: common defences include demonstrating reasonable efforts, approved variances, or existence of a remediation plan in accordance with the contract.
If a tender requires compliance, retain proof of testing and remediation timelines.

Applications & Forms

There is no single standardized municipal accessibility certification form published on the cited procurement page; bidders should follow forms and declarations included in each solicitation or contact procurement for required attestations.

Keep accessibility test reports and remediation plans with your bid submission.

Practical Requirements for Bidders

When a solicitation includes accessibility requirements, expect to supply documentation such as a conformance statement to WCAG criteria, accessibility test reports, and a remediation timeline for known issues. Contracts may require ongoing maintenance to preserve accessibility after deployment.

  • Conformance statement: state which WCAG level is met and include test evidence.
  • Testing reports: automated and manual test results and an accessibility audit summary.
  • Remediation plan: timeline and resources for fixing defects discovered before and after launch.
  • Budgeting: include costs for accessibility testing and fixes in your bid.

FAQ

Which solicitations require website accessibility documentation?
Any solicitation that includes accessibility clauses will state those requirements in the tender documents; otherwise, include a statement of accessibility practices if relevant.
How do I report non-compliance with accessibility terms in a city contract?
Report non-compliance to the city’s procurement office or by-law enforcement as indicated in the solicitation or the municipal contact pages listed in Resources below.
Is there a municipal fine specifically for inaccessible bidder websites?
Not specified on the cited procurement page; remedies are typically contractual rather than statutory fines.

How-To

  1. Review solicitation documents for explicit accessibility clauses and required conformance levels.
  2. Prepare a conformance statement and attach recent accessibility test reports to your bid.
  3. Submit a remediation plan for any known issues with timelines and responsible personnel.
  4. Include estimated costs for remediation and ongoing accessibility maintenance in your pricing.
  5. After award, implement continuous monitoring and provide proof of remediation when requested by the city.

Key Takeaways

  • Read each tender: accessibility obligations appear in specific solicitation documents.
  • Document compliance: supply conformance statements and test reports with your bid.
  • Use official contacts: the procurement or by-law office can confirm requirements and complaint processes.

Help and Support / Resources

  1. [1] City of Saguenay procurement and contract rules

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