Obtain Certified Copies Online - Québec Clerk

General Governance and Administration Quebec 3 Minutes Read · published February 12, 2026 Flag of Quebec · By Daniel Roy

In Québec, Quebec, the city clerk's office (greffe) issues certified copies of municipal records, minutes and official documents. This guide explains how to request certified copies online, what identification and document details you must provide, typical timelines, and how to pay or appeal a refusal. It focuses on municipal process in the city of Québec and points to the official clerk pages and contact points so you can complete the request without delay.

How to request certified copies online

To obtain a certified copy, gather the document reference (bylaw number, council date or file number), a clear photo or scan of your ID, and the reason for certification. Submit the request via the City of Québec greffe online request form or by email to the greffe office. Processing times and online payment options are listed on the official greffe page Ville de Québec — Greffe[1].

  • Provide the document title, date, and reference (bylaw or council file).
  • Attach a scan or photo of your government ID and proof of entitlement if you are requesting on behalf of someone else.
  • Pay fees if required; fee amounts are not specified on the cited page and should be confirmed with the greffe before submission.
  • Allow for processing times listed by the greffe; specific timelines are not specified on the cited page.
Use the exact reference or bylaw number to speed retrieval of the record.

Penalties & Enforcement

Municipal certified copies are official attestations by the greffe. Misuse, falsification or presenting a forged certified copy may be subject to legal action; specific municipal fines or penalties for misuse are not specified on the cited municipal greffe page and may fall under provincial or federal laws or other municipal bylaws. Contact the greffe for enforcement details and referral to the appropriate authority Greffe — contact[2].

  • Enforcer: City Clerk (Greffe) administratively issues certified copies and refers suspected fraud to enforcement or prosecution bodies.
  • Appeals or reviews: not specified on the cited page; inquire with the greffe about internal review or referral to municipal court.
  • Fines: not specified on the cited page.
  • Non-monetary sanctions: orders, referral to courts or criminal charges may apply depending on the nature of misuse; specific sanctions are not listed on the greffe pages.
If you suspect a forged certified copy, contact the greffe immediately.

Applications & Forms

The greffe maintains the request procedure and any online submission forms; where a named form or number exists it will be posted on the greffe page. The official greffe site lists submission methods but does not publish a universally named form number on the cited page, so contact the greffe if you need a specific form or receipt.

Required information and common documents

  • Document reference: bylaw number, council resolution date, or file number.
  • Contact information for requester: name, address, phone, and email.
  • Proof of identity: government photo ID scan.
  • Payment method: online payment or invoice options as indicated by the greffe (fees not specified on the cited page).
The greffe verifies records before certifying to ensure accuracy.

Action steps

  • Step 1: Identify the exact record reference you need certified.
  • Step 2: Prepare ID and any authorization documents if requesting for another person.
  • Step 3: Submit the online request or email to the greffe with attachments.
  • Step 4: Pay fees if invoiced and wait for confirmation and delivery instructions.

FAQ

How long does it take to get a certified copy?
Processing times are listed on the greffe page; specific turnaround times are not specified on the cited page and may vary by record complexity.
What fees apply?
Fees for certified copies are set by the municipality; the cited greffe page does not specify amounts—confirm with the greffe when you submit the request.
Can someone else pick up a certified copy for me?
Yes, typically with written authorization and ID; follow the greffe's instructions for third-party pickup as provided on their contact page.

How-To

  1. Locate the record reference or bylaw number you need certified.
  2. Scan your ID and any authorization documents.
  3. Submit the online request or email to the greffe with required details and attachments.
  4. Pay any applicable fees and follow up if you do not receive confirmation.

Key Takeaways

  • Provide exact record references to speed processing.
  • Contact the greffe for fees, forms, and processing times if information is not visible online.

Help and Support / Resources

  1. [1] Ville de Québec — Greffe
  2. [2] Greffe — contact and reception

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Daniel Roy

Daniel Roy

Municipal Bylaw Analyst

Daniel analyses municipal bylaws across Canadian provinces and territories. He checks every guide against official municipal and provincial sources.