Vendor Accessibility Checklist for Montréal Events - Bylaws

Civil Rights and Equity Quebec 3 Minutes Read · published February 11, 2026 Flag of Quebec

This checklist helps vendors and event organizers follow Montréal, Quebec rules and practical steps to make temporary event stalls, booths and services accessible to people with disabilities. It explains proactive steps, typical permit requirements, inspection and complaint pathways, and how to document compliance when operating on public or private event sites in Montréal.

Start accessibility planning early to allow time for permits and site adjustments.

Minimum accessibility requirements for vendors

Organizers and vendors must ensure aisles, service counters and routes are accessible, provide level or ramped access, and make reasonable adjustments for communication and services. Below are typical checks to include in vendor setup.

  • Clear accessible route of at least 900 mm where required and free of trip hazards.
  • Ramped or level entry for each vendor booth that serves the public.
  • Visible signage with high contrast and large text for information and prices.
  • Seating or service alternatives for customers who cannot stand long periods.
  • Staff trained to offer assistance and communicate effectively with people with disabilities.

Penalties & Enforcement

Enforcement of accessibility and bylaw obligations at events is done by municipal bylaw officers and inspection teams. Specific fine amounts and structured escalation levels for vendor accessibility non-compliance are not specified on the cited page; follow the instructions on any notice and the City complaint process listed belowReport a problem[1].

If you receive a notice, act quickly to correct the issue and document fixes.
  • Monetary fines: not specified on the cited page; check the violation notice for amounts and payment instructions.
  • Escalation: first and repeat offence procedures are not specified on the cited page.
  • Non-monetary sanctions: orders to remedy, temporary suspension of operations, or seizure of equipment may be used; specifics are not specified on the cited page.
  • Enforcer and complaints: municipal bylaw officers and event permit inspectors; use the City reporting page to file a complaint or request inspectionReport a problem[1].
  • Appeals and review: follow the contest/payment instructions on the ticket or notice; time limits for appeal are not specified on the cited page.

Applications & Forms

Most organised public events or vendor operations on public property require an event permit or temporary occupation permit from the City of Montréal. Specific form names, fees and submission steps vary by borough and event type; consult the permits pages listed in Help and Support / Resources for the current application, fees and submission portals.

How-To

  1. Plan layout: map accessible routes, entrances and service counters before confirming vendor locations.
  2. Provide physical access: ensure ramps, thresholds and booth entries meet accessible dimensions and are stable.
  3. Train staff: brief vendor staff on welcoming practices and assistance techniques.
  4. Document compliance: keep photos, measurements and a short checklist onsite for inspectors.
  5. Apply for permits: submit the event or occupation permit in advance and attach your accessibility plan where required.
  6. Respond to notices: correct issues promptly and follow appeal or payment instructions if issued a ticket.
Keep digital copies of permits and plans accessible during the event for inspectors and staff.

FAQ

Do vendors need a specific accessibility certificate to operate at a Montréal event?
No formal "accessibility certificate" for vendors is commonly required; organisers should include an accessibility plan with permit applications and be prepared to show compliance to inspectors.
Who inspects accessibility at events?
Municipal bylaw officers and event inspectors inspect compliance; complaints can be submitted to the City reporting page.[1]
What if a vendor can’t physically modify a booth?
Provide reasonable alternatives such as accessible service locations, queuing assistance, or staffed outreach; document the accommodation in the event plan.

Key Takeaways

  • Plan accessibility early and include it with permits.
  • Document measures and train staff to assist attendees with disabilities.
  • Use official City reporting and permits pages for enforcement, forms and contacts.

Help and Support / Resources

  1. [1] City of Montréal - Report a problem

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