Request Gas or Electrical Safety Inspection - London

Utilities and Infrastructure Ontario 4 Minutes Read · published February 12, 2026 Flag of Ontario

In London, Ontario property owners and managers must arrange safety inspections for gas and electrical systems when work is new, altered, or when a hazard is reported. Municipal Building Services coordinates some inspections and enforces property and building safety, while provincial agencies regulate technical safety for electrical and fuel systems. Start by identifying whether the issue is a utility safety concern, a code/permit matter, or an emergency, then follow official booking and complaint routes below to ensure compliance and occupant safety.

When to request an inspection

Request an inspection if you have newly installed or modified fuel-burning equipment, suspect a gas leak, completed electrical upgrades, or if a tenant or inspector reports a safety hazard. For municipal permit-related inspections, contact the City of London Building Services to book or to learn permit requirements City of London Permits & Inspections[1]. For electrical hazards and regulated inspection services, the provincial Electrical Safety Authority provides guidance and inspection booking for many types of work Electrical Safety Authority[2]. For gas and fuel-system safety and compliance, the Technical Standards & Safety Authority (TSSA) is the provincial regulator to contact TSSA[3].

Call 911 if you smell gas or there is an immediate electrical fire risk.

Penalties & Enforcement

Enforcement responsibility can be shared: the City of London enforces municipal building and property standards, while provincial agencies (ESA, TSSA) enforce technical safety and licensing rules for electrical and fuel systems. Orders, work stoppages, or compliance directives may be issued by municipal building officials or provincial inspectors depending on the finding.

  • Fine amounts: not specified on the cited page for municipal enforcement; see the City of London Building Services page for procedures and orders[1].
  • Provincial penalties (ESA/TSSA): specific monetary penalties or licence suspensions are handled by the agencies; exact amounts are not specified on the general information pages cited here[2][3].
  • Escalation: first offences, repeat offences, or continuing contraventions may lead to orders or prosecution; the cited pages do not list fixed escalating fines and instead describe enforcement processes (not specified on the cited pages).
  • Non-monetary sanctions: inspection orders, work orders, permit suspensions, and court action are possible remedies by municipal officials or provincial regulators.
  • Enforcer and complaint pathway: contact City of London Building Services for municipal inspections and complaints, and contact ESA or TSSA for regulated electrical or fuel safety concerns[1][2][3].
  • Appeals and review: appeal routes depend on the issuing body; municipal orders often have review or appeal processes under the Building Code Act or municipal bylaws (time limits and exact procedures are not specified on the cited City page).
If an inspector issues an order, follow it promptly and ask about appeal timelines immediately.

Applications & Forms

Many municipal inspection requests begin with an online permit or request through the City of London Permits & Inspections portal; specific form names and fees are provided on that page and may vary by work type[1]. For regulated electrical or gas equipment inspections, ESA and TSSA publish their own booking portals and forms on their sites[2][3]. If a named municipal form or fee is required for your situation it will be listed on the City of London page; otherwise the cited pages indicate processes rather than a single universal form (see citations).

Practical steps to request and prepare for an inspection

  • Identify the issue and gather documents: permits, contractor affidavits, photos, and equipment labels.
  • Contact the appropriate body: municipal Building Services for permit inspections; ESA for electrical safety questions or inspection requests; TSSA for fuel/gas safety concerns[1][2][3].
  • Book the inspection: follow the online booking steps on the linked official pages and note any required lead time or fees.
  • Prepare the site: provide clear access, ensure power/gas where safe, and secure pets or hazards.
  • Keep records: retain inspection reports, orders, and communications for compliance and appeals.
Documenting the issue and prior work accelerates inspection and resolution.

Common violations

  • Unpermitted electrical work or missing inspections after upgrades.
  • Improperly installed or vented fuel-burning appliances.
  • Gas odours, carbon monoxide alarm failures, or exposed live wiring.
Address reported hazards promptly to reduce liability and safety risk.

FAQ

Who enforces gas and electrical safety in London?
The City of London enforces municipal building and property standards; the Electrical Safety Authority (ESA) and the Technical Standards & Safety Authority (TSSA) enforce provincial technical safety for electrical and fuel systems respectively.[1][2][3]
How do I request a municipal inspection?
Begin at the City of London Permits & Inspections portal to book permit-related inspections or to find contact details for Building Services.[1]
What do I do if I smell gas or see a live electrical hazard?
Evacuate if necessary, call 911 for immediate danger, then contact your gas utility and TSSA or ESA as appropriate for guidance and inspection.[3][2]
Are inspection fees published?
Fees for inspections and permits are listed on the City of London and provincial agency pages; if a specific fee is not shown on the cited page it is "not specified on the cited page" and you should contact the issuing office directly.[1]

How-To

  1. Identify whether the issue is a municipal permit matter, a provincial safety concern, or an emergency.
  2. Gather permits, contractor details, photos, and equipment labels to support the inspection.
  3. Contact the relevant authority: City of London Building Services for permits, ESA for electrical, TSSA for gas/fuel.
  4. Book the inspection through the official portal or phone contact on the cited pages.
  5. Prepare the property for access and complete any required remedial work ordered after inspection.
  6. Retain inspection reports and follow up on orders, appeals, or additional permits as required.

Key Takeaways

  • Use official City, ESA, and TSSA channels to request inspections and report hazards.
  • Keep clear records, permits, and contractor documentation for inspections and appeals.

Help and Support / Resources

  1. [1] City of London Permits & Inspections
  2. [2] Electrical Safety Authority
  3. [3] Technical Standards & Safety Authority (TSSA)

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