Coordinate School Crossing Guard Assignments - London Bylaw

Public Safety Ontario 3 Minutes Read · published February 12, 2026 Flag of Ontario

London, Ontario schools, parent councils and municipal staff coordinate crossing guard assignments to keep children safe on school routes. This guide explains who manages assignments, how the City records and enforces crossing guard locations, and practical steps schools and families should follow to request, change or appeal crossing guard coverage. Where official program details exist, the City of London pages are cited for confirmation and contacts.[1]

Program Overview

The City of London operates a School Crossing Guard program that identifies locations, schedules assignments and coordinates with schools and volunteers. Local school boards and parent groups typically request or recommend locations, while the City evaluates site suitability, safety and staffing. For program details and operating hours consult the municipal program page.[1]

Contact your school principal first to request a review of a crossing guard location.

How assignments are determined

  • Site selection is based on observed pedestrian volumes, vehicle speeds, and risk factors.
  • Requests originate with schools, school boards or community groups and are evaluated by City traffic staff.
  • Staff consult with school officials and, where required, local police before final assignments are made.

Roles & Responsibilities

  • City of London: evaluates sites, assigns guards, provides training and manages schedules.
  • School Boards: identify needs, request reviews and communicate with parents.
  • Volunteers/Guards: follow training and City protocols while on duty.

Penalties & Enforcement

Enforcement for crossing guard assignments and any related contraventions is managed through municipal bylaw and enforcement channels. The City page for By-law Enforcement describes complaint and inspection pathways; specific fine amounts and escalation for non-compliance are not specified on the cited pages.[2]

If a guard is missing or a crossing is unsafe, report immediately to By-law Enforcement or the school board.
  • Fine amounts: not specified on the cited page.
  • Escalation (first/repeat/continuing offences): not specified on the cited page.
  • Non-monetary sanctions: orders to comply, site reviews, referral to court where applicable; specifics not specified on the cited page.
  • Enforcer: City of London By-law Enforcement (contact via City pages).[2]
  • Appeals/review routes and time limits: not specified on the cited page; contact the City for procedure and timelines.
  • Defences/discretion: City staff exercise discretion on site suitability and temporary measures; permit or variance procedures not specified on the cited page.

Applications & Forms

The City does not publish a separate public form number for crossing guard requests on the program page; schools typically request reviews through Transportation or By-law contacts. For formal submissions, contact City staff via the program or By-law pages to confirm required documentation and process.[1][2]

Action Steps for Schools and Parents

  • Step 1: Raise the issue with the school principal and school board transportation coordinator.
  • Step 2: Submit a site review request to the City’s School Crossing Guard program (use the City contact page).[1]
  • Step 3: Gather evidence—photos, traffic patterns, student counts—to support the request.
  • Step 4: If urgent hazards exist, report immediately to By-law Enforcement or non-emergency police.[2]
Keep a written record of requests and City responses to aid appeals or follow-up.

FAQ

Who decides where crossing guards are placed?
The City of London evaluates requests from schools and school boards and assigns crossing guards based on safety assessments.[1]
How do I request a new crossing guard?
Contact your school principal and then submit a request to the City’s School Crossing Guard program as directed on the municipal page.[1]
What penalties apply for non-compliance with crossing guard rules?
Specific fines and escalation measures are not specified on the cited City pages; contact By-law Enforcement for details.[2]

How-To

  1. Confirm the issue with school administration and collect evidence (photos, counts).
  2. Submit a formal site review request to the City’s School Crossing Guard program via the City website.[1]
  3. Contact By-law Enforcement if the crossing presents an immediate safety hazard.[2]
  4. Follow up in writing and keep records of City responses; escalate through school board channels if unresolved.

Key Takeaways

  • Requests start with the school; City staff evaluate safety and assign guards.
  • Use City program and By-law contacts to report missing guards or hazards.
  • Keep written records of requests to support appeals or follow-ups.

Help and Support / Resources

  1. [1] City of London - School Crossing Guards
  2. [2] City of London - By-law Enforcement

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