Surrey Police Misconduct - How to Report (City Law)

Public Safety British Columbia 3 Minutes Read · published February 12, 2026 Flag of British Columbia

If you believe you or someone you know experienced police misconduct in Surrey, British Columbia, this guide explains where to report, what to expect, and the official oversight bodies involved. Start by preserving any evidence and making a clear note of dates, times, locations and witness names. Complaints about municipal policing are handled through the Surrey Police Service professional standards process and by independent oversight at the provincial Office of the Police Complaint Commissioner. Surrey Police Service - Complaints & Feedback[1] For independent intake and oversight, see the Office of the Police Complaint Commissioner (BC). Make a complaint[2]

Report promptly and preserve evidence such as photos, messages and witness names.

Penalties & Enforcement

Enforcement of police discipline in Surrey is governed by the Police Act and the professional standards processes of the Surrey Police Service, with independent oversight and review by the Office of the Police Complaint Commissioner (OPCC). Monetary fines for police misconduct are not a standard municipal bylaw remedy; disciplinary outcomes are administrative or criminal depending on findings and are set out in provincial law or internal discipline processes. Specific fine amounts are not specified on the cited pages.

  • Enforcer: Surrey Police Service Professional Standards unit, with oversight by the OPCC. Surrey Police Service - Complaints & Feedback[1]
  • Provincial framework: Police Act and OPCC powers to direct or review investigations; see the OPCC guidance. OPCC - Make a complaint[2]
  • Fines/financial penalties: not specified on the cited pages for misconduct investigations.
  • Non-monetary sanctions: internal discipline, counselling, suspension, demotion or dismissal where supported by investigation findings; criminal charges where applicable (details set by statute and internal policy).
  • Escalation: complaints may proceed from local professional standards to OPCC review or directed investigation; escalation timelines are set by the OPCC and Police Act provisions found on provincial sources.
  • How to complain: file with Surrey Police Service Professional Standards or submit directly to the OPCC for independent intake and oversight.
The OPCC provides independent oversight and can direct investigations into municipal police conduct.

Applications & Forms

The OPCC offers online complaint intake and guidance for complainants; see the OPCC "Make a Complaint" page for the available forms and submission options. OPCC - Make a complaint[2] Surrey Police Service publishes a complaints and feedback contact page to start a local professional standards review. Surrey Police Service - Complaints & Feedback[1] Specific form numbers, fees or mandatory deadlines are not specified on those cited pages.

Action steps

  • Preserve evidence: photos, video, medical records and witness contacts.
  • Contact Surrey Police Service Professional Standards to file a local complaint or ask about their process.[1]
  • File with the OPCC if you want independent provincial intake or review of a local investigation.[2]
  • Keep a written record of all communications, dates and reference numbers for appeals or follow-up.

FAQ

How do I report police misconduct in Surrey?
Preserve evidence, contact Surrey Police Service Professional Standards, or file directly with the Office of the Police Complaint Commissioner using their online intake guidance.
What happens after I file a complaint?
Your complaint will be screened and either handled by Surrey Police Service professional standards or referred to the OPCC for independent review or directed investigation; disciplinary outcomes depend on findings and applicable law.
Can I file a criminal complaint at the same time?
Yes. If the conduct appears criminal, you may report to the police or Crown counsel; criminal investigations proceed separately from administrative discipline processes.

How-To

  1. Preserve and document evidence: date, time, location, photo/video and witness names.
  2. Contact Surrey Police Service Professional Standards to submit a local complaint or ask for their complaint procedure.
  3. If you want independent provincial oversight, submit a complaint to the OPCC using their online intake guidance.
  4. Keep records of all communications and request written confirmation or a file number for follow-up.

Key Takeaways

  • Complaints can be made to Surrey Police Service and to the provincial OPCC for independent oversight.
  • Preserve evidence and obtain reference numbers to support reviews and appeals.

Help and Support / Resources

  1. [1] Surrey Police Service - Complaints & Feedback
  2. [2] Office of the Police Complaint Commissioner - Make a complaint

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