Pay Utility Connection Fees Online - Surrey Bylaws

Utilities and Infrastructure British Columbia 3 Minutes Read · published February 12, 2026 Flag of British Columbia

Surrey, British Columbia property owners and contractors can pay utility connection fees online and learn which bylaws and permits apply before starting work. This guide explains the online payment paths, typical steps for water and sewer connections, enforcement and penalties, and where to find forms and contacts at the City of Surrey. Use the City payment portal to submit fees and receipts, and contact Development or Utility staff if you need a variance or permit confirmation.[1]

Overview

Utility connection fees cover water, sanitary sewer, drainage and related infrastructure costs when a property is newly connected, redeveloped, or requires a new service line. Fees and procedural requirements are set by City bylaws, development servicing standards and engineering schedules; some charges may be collected as part of building permits or development permits.

Check your property file and permit conditions before paying.

Paying online

The City of Surrey provides an online payments portal for utility and development-related fees. To pay, gather your invoice or permit number, confirm the fee amount, and follow the portal instructions for credit card or electronic payment. Receipts are typically issued immediately after payment.

  • Locate your invoice or permit number in the City correspondence.
  • Use the City payment portal to submit fees and print or save the receipt.[1]
  • Contact Development Services or Utility Billing if the invoice does not match expected rates.

Penalties & Enforcement

Enforcement for unpaid or unauthorized utility connections is administered by the City of Surrey through its bylaws and by the enforcing department identified on the relevant City web pages. Specific fine amounts, escalation schedules, and continuing offence rates are not specified on the cited City pages and should be confirmed with By-law Enforcement or Development Services.[2]

  • Monetary fines: not specified on the cited page; contact By-law Enforcement for current amounts.[2]
  • Escalation: first, repeat, and continuing offences—ranges not specified on the cited page.[2]
  • Non-monetary sanctions: compliance orders, stop-work orders, requirement to remove unauthorized connections, and possible prosecution in court (details not specified on the cited page).[2]
  • Enforcer: By-law Enforcement and Development/Engineering departments; use official complaint and inspection request pathways on the City site.[2]
If you believe a fee or fine is incorrect, request a review promptly.

Applications & Forms

The City publishes permit and development application forms for service connections via Development Services and Building Permit pages. If no specific standalone "utility connection" form is listed, connection fees are often paid as part of a building permit or development permit application. For exact form names, fees, and submission steps, consult Development Services or the Utility Billing page.[2]

How-To

  1. Confirm the required connection type (water, sewer, drainage) and review permit conditions.
  2. Obtain any required permits or include connection fees with a building/development permit application.
  3. Use the City of Surrey online payment portal to pay the connection fees and download your receipt.[1]
  4. Schedule inspections if required and keep records of permits and payments for site compliance.
Retain payment receipts as part of your building permit record.

FAQ

How do I pay utility connection fees online?
Locate your invoice or permit number and use the City of Surrey payment portal to complete payment; save your receipt for inspections and records.[1]
What happens if I connect without paying or permit?
Unauthorized connections can lead to compliance orders, required removal, fines, and possible prosecution; specific fine amounts are not specified on the cited page.[2]
Do I need a separate utility connection form?
Connection fees are often collected through building or development permits; if a standalone form exists it will be listed on the Development Services or Utility Billing pages.[2]

Key Takeaways

  • Pay connection fees through the City payment portal and keep receipts.
  • Confirm permit requirements with Development Services before connecting.
  • Contact By-law Enforcement or Development Services for disputes or complaints.

Help and Support / Resources

  1. [1] City of Surrey - Utility Billing & Payments
  2. [2] City of Surrey - Development Permits & Building

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