Calgary Bylaw: Franchise Agreements & Performance Bonds

Business and Consumer Protection Alberta 4 Minutes Read · published February 11, 2026 Flag of Alberta

In Calgary, Alberta, franchise agreements and the related performance securities affect utilities, contractors and developers who use or alter public rights-of-way or provide franchised services. This article explains typical contract terms, what municipal securities (performance bonds or letters of credit) are used for, how enforcement works under City bylaws and development agreements, and practical steps to apply, dispute or report concerns to the City of Calgary.

Overview of Franchise Agreement Terms

Franchise agreements with the City typically set the rights, obligations and financial securities required to protect the public interest when a third party uses municipal infrastructure or provides services under a franchise. Key contractual elements commonly include duration, scope of works, maintenance obligations, required securities or bonds, insurance, indemnities, default and remedy clauses, and termination conditions.

Performance Bonds and Securities

Performance securities secure completion of works, restoration of public property and compliance with agreement terms. Municipal practice often accepts irrevocable letters of credit or certified bonds as security. Exact formats and acceptable instruments are set out in the governing agreement or development agreement.

Penalties & Enforcement

City enforcement and penalties for breaches of franchise agreements or failure to provide or call securities are handled under the applicable agreement terms and bylaw enforcement processes. Specific penalty amounts and daily fines depend on the controlling bylaw or the executed agreement; such amounts are not specified on the cited City pages cited for enforcement and development agreements.[1]

  • Fine amounts: not specified on the cited City enforcement page; consult the specific franchise agreement or bylaw for exact figures.[1]
  • Escalation: first, repeat and continuing offence handling is determined by the agreement or bylaw and is not specified on the general information pages.[1]
  • Non-monetary sanctions: orders to remedy, suspension of operations, calls on securities, seizure or injunctions through courts where authorized by the agreement or bylaw.
  • Enforcer and complaint pathway: By-law Enforcement and Planning & Development staff manage complaints and inspections; contact the City for investigation and to request inspections.[1]
  • Appeal and review: appeal routes depend on the instrument (bylaw adjudication, municipal review, or court action). Time limits for appeals are set in the controlling bylaw or agreement and are not specified on the cited pages.[1]
If a performance security is called, the City may use funds to complete the required work.

Applications & Forms

Many projects require a signed development or franchise agreement and an approved form of security. The City publishes guidance on development agreements and securities, but specific form names and fees depend on the agreement and are not consolidated on the general guidance page.[2]

  • Forms and named instruments: see the Development Agreements guidance for required agreements and acceptable securities formats; specific form numbers or fee schedules may be provided with an agreement offer.[2]
  • Fees: application or processing fees, if any, are set in fee schedules or the executed agreement and are not specified on the general guidance page.[2]
  • Submission method: agreements and securities are typically submitted to Planning & Development or the designated City office as instructed in the agreement documentation; check the development agreements guidance for contact points.[2]
Always obtain the executed agreement and read the security clause before starting work on public lands.

Common Violations and Typical Remedies

  • Failure to deliver required security: City may call the security and hire contractors to finish works.
  • Incomplete restoration of public right-of-way: order to complete and possible fines or call on security.
  • Non-compliance with maintenance obligations: notice to remedy and escalation to suspension or enforcement.

Action Steps

  • Before work: request the draft agreement and acceptable security forms from the City and confirm fee and submission requirements.[2]
  • To report suspected non-compliance: contact By-law Enforcement or Planning & Development with project details and permit/agreement references.[1]
  • To appeal: follow the appeal or dispute resolution steps set in the specific agreement or bylaw; seek legal advice early.

FAQ

Do all franchise agreements require performance bonds?
Not always; whether a security is required is specified in the franchise or development agreement and varies by project.
Who enforces franchise agreement compliance?
By-law Enforcement and Planning & Development staff enforce compliance, inspect works and may call securities where authorized.
How do I request a copy of a franchise agreement affecting my property?
Contact Planning & Development or the City business unit named in the agreement; some agreements or redacted copies may be available through the City Clerk records process.

How-To

  1. Identify whether your project requires a franchise or development agreement by contacting Planning & Development and providing the project address and scope.
  2. Request the Citys standard security requirements and sample agreement language to confirm acceptable instruments and amounts.
  3. Provide the required security (letter of credit or bond) and complete any application or fee payment as directed by the City before work begins.
  4. If you disagree with enforcement action, follow the appeal steps in the agreement or bylaw and file any prescribed notice within the time limit stated in the controlling document.

Key Takeaways

  • Franchise agreements often require securities to protect public works and ensure completion.
  • Contact By-law Enforcement or Planning & Development early to confirm requirements and submission routes.[1]

Help and Support / Resources


  1. [1] City of Calgary - By-law Enforcement and complaint guidance
  2. [2] City of Calgary - Development agreements and securities guidance